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Voice over Internet Protocol (VoIP): UAE perspective
(Medwell Journals, 2010)
Voice over Internet Protocol (VoIP) is the present and future of telecommunication technology, based on hardware and software enabling users to use the Internet as a medium to communicate. United Arab Emirates (UAE) is ...
Mapping information technology infrastructure library with other information technology standards and best practices
(Science Publications, 2013)
Information Technology (IT) has become an important strategic resource that any organization has to manage. It has been recognized that IT services are crucial and strategic organizational assets, therefore, organizations ...
Supporting Best Practices and Standards for Information Technology Infrastructure Library
(Science Publications, 2012)
Problem statement: There are several IT best practices and IT standards, which are independently supporting enterprises. Some of them have similarities and other differ from each other. This study discusses these best ...